North Carolina Discount Furniture
Furniture Outlet World - TERMS & CONDITIONS
Please read the following terms and conditions before using this Web site.
Furniture Outlet World - TERMS & CONDITIONS
"We" (including its various grammatical forms including the possessive) or the "Web site" refers to Furniture Outlet World. "You" refers to the person accessing the Web site, or in the event of a minor or other legally incompetent person, the person having legal responsibility for such person. By using the Furniture Outlet World Web site, or accepting any benefits arising there from, you consent to our terms and conditions and you become a party to this agreement ("Agreement"). The Agreement governs and controls your use of the Web site, including, but not limited to all orders and purchases you may make. If you do not consent to all the terms and conditions and agree to become a party to the Agreement, without modification, you are not authorized to use the Web site and you should leave immediately. Changes to the Agreement shall be effective when made and published on this site. Placing an order signifies acceptance of our Terms and Conditions in full.
1. Accuracy.
We use reasonable efforts to include accurate and up-to-date information on our Web site, but we make no warranties or representations as to the accuracy of the information and accept no liability or responsibility for any errors or omissions in the content of the Web site. Photographs and color charts displayed on our site are for general information only and can vary considerably from the actual color of the product. We do not guarantee color, tone, shades or finishes on any item. If you are trying to match items with other items you already have, you must do so at your own risk. If a product is inadvertently listed at an incorrect price, we may refuse to accept your order or may cancel your order at any time. Furniture Outlet World will contact you before proceeding with your order to give you the option to pay the correct price or cancel. A refund is your sole remedy for orders canceled by us.
2. Order Acceptance and Payment.
An electronic or telephonic “acceptance” of an order is provisional and is becomes final when we have verified price, availability, and quantity. Item availability and price of products offered for sale at the Web site are subject to change without notice, including the updating of our online catalog. Payment of the full purchase price must be made upon the acceptance of this agreement because of the one-of-a-kind nature of your purchase and/or because of the discount involved, no refund or replacement will be feasible should your selection prove unsatisfactory. Furniture Outlet World accepts MasterCard, Visa, Discover, American Express, certified checks or money orders. At this time, we do not offer C.O.D. terms. Certified checks and money orders by prior arrangement only. Orders are subject to manufacturer approval. You will be notified as soon as possible if an item or fabric is delayed or discontinued by the manufacturer. This will not affect the remaining order. Defective payments are subject to all charges, attorney fees and court costs allowed by statute. Payment in US Dollars only
3. Cancellations; Return Policy.
(a) As soon as you place your order, we begin the procurement process from your chosen furniture manufacturer. Once we contact the manufacturer, we are unable to cancel or change that order without penalty because once we have placed it at your request, furnitureoutletworld@yahoo.com and you, our customer, each become obligated to complete the payment of the purchase price. For that reason, we are unable to accept cancellations, in either whole or part, once the order is placed. Because your order is custom-ordered for you, we cannot return it to the manufacturer, we must charge a cancellation fee of fifty percent (50%) of your order, or portion of an order canceled plus actual shipping charges, if a cancellation is permitted. This fee helps to defer the product cost and freight charges. (b) When your furniture is ready for shipment, you will be notified to schedule delivery appointment. If you refuse the delivery appointment of your furniture, this will be treated as an unauthorized cancellation of your order, customer agrees to pay a cancellation fee of 50% of your order plus actual shipping charges. This fee helps to defer the product cost and freight charges. (c) If merchandise is damaged or defective, we will arrange repair or replacement, in our sole discretion, of products, which do not conform to the manufacturer's specifications. Furniture may be repaired in your home or may be returned for repair. Customer agrees to accept delivery appointment for any backorders, repairs or replacement furniture to complete the order process. Returns may be authorized pursuant to paragraph 3(a) only. No merchandise may be directly returned to Furniture Outlet World under any circumstances.
4. Delivery Times.
Delivery dates are estimated in good faith, but are not guaranteed. Delivery dates are subject to variations due to manufacturers? production schedules, market conditions, weather, etc. While we estimate 5 to 12 weeks delivery time, delivery could be less than 5 weeks and it could be more than 12 weeks. These time periods are only estimates and we are not responsible for manufacturer delays or changes in shipping dates. Therefore, there will be a "Delayed Presentment" of product goods. If some item(s) are delayed, we can offer to "split ship" the order for you for a nominal cost. We can estimate this cost for you at the time the request is made by you. Please note that we are unable to store your furniture for you; thus, any furniture not delivered within 30 days of arrival at the delivery company is subject to additional charges incurred from the delivery company.
5. Shipping and Handling; Taxes.
Product prices do not include shipping and handling (delivery charges), these fees are collected at the time of delivery. ESTIMATED delivery charges are provided in good faith, but may vary. Shipping is by independent contract carriers who are obligated to fulfill delivery of your order. They will contact you prior to delivery, so as to establish an approximate time window for you to receive your delivery. If no one is home to receive your delivery, a repeat delivery charge will be incurred. Remote or inaccessible delivery areas may be subject to surcharge or you may be required to take delivery at a location acceptable to our contractors. Sales Tax (currently 7%) will be charged on all items delivered to addresses in North Carolina. If use tax is charged by your state for items purchased in another state, it is your responsibility to report and pay any such taxes. When the delivery carrier calls for delivery appointment, sometimes they can try to accommodate your needs, however due to scheduling many other deliveries across the United States, the delivery carrier may NOT be able to accommodate the times you want and you the customer agrees to make arrangements to accept your delivery of your furniture at the time window the delivery carrier request. Dining Chairs, Kitchen Chairs and Bar Stools that are Ready to Assemble, a $7.00 assembly fee for each chair will be added to your delivery charge. Please communicate with delivery company if you would like to waver this charge and assemble your chairs yourself.
*Due to the recent fluctuations if fuel cost nationwide, any shipping estimates viewed at the time of your order may vary and fuel sur charges may be applied to your delivery bill according to current fuel prices.
*Shipping weights on our site are estimated in good faith and can vary sometimes. When furniture is shipped, the actual weights will be charged in the delivery process. All shipping weights and charges are estimated in good faith and Furniture Outlet World is not responsible for any difference in weights and charges if this may occur.
6. Delivery and Damage.
(a) All orders should be inspected upon arrival by the purchaser. If, at the time of delivery you notice any damage, defect or deficiency, you MUST describe this on the Bill of Lading retained by the driver. Because Deliver cost is so expensive and to prevent future damage, Customer agrees to return damaged or defective items ONLY and keep furniture items that are ok. If items returned are found to be of manufacturers quality, customer agrees to pay a redelivery fee. Return only items that are damaged or defective. If you do not properly report the damage, defect or deficiency at the time of delivery, we will not be able to assist with later claims. If the delivery personnel can correct the problem, it will be taken care of immediately. If not, the shipper will return the item for repair or replacement, at our discretion and then redelivered to you. You will not be charged for this redelivery unless the merchandise was of normal production quality. Customer agrees to accept delivery appointment for any backorders, repairs or replacement furniture to complete the order process. Orders refused for delivery after 30 days will be subject to storage fees of a minimum of $50.00 charge per month or $10.00 per 100 lbs. (b) The delivery service will bring the furniture inside the home and place it in the room of your choice. They will go up or down a maximum of one flight of stairs. If they must go up or down more than one flight, there will be an additional charge. Please measure all elevators, hallways and doors to be sure that this will not cause a problem. Allow adequate room for maneuvering bulky pieces. We will not be responsible for costs or returns arising from insufficient space or clearance for goods to be delivered. In the event the furniture does not fit into the house or room, the delivery service will not return the merchandise without an authorization from Furniture Outlet World. Because we custom-ordered the piece for you and cannot return it to the manufacturer, we must charge a restocking fee of fifty percent (50%) of your order plus actual shipping charges. (c) Mirror supports, center supports and bed slats, unless specified, are not included with your furniture. You may request these items, for a fee, from the delivery personnel. Delivery personnel will not hang wall mirrors and will not assemble Bunk Beds, Loft Beds, "Ready To Assemble (RTA)" furniture or accessory items, i.e. drawer knobs. Please Note: Liability issues and time required prevent us from offering assembly of bunk beds, lofts beds and Ready-to-Assemble furniture. We will still inspect the product and place it in the room of your choice. Delivery personnel will normally unpack curio cabinets or grandfather clocks, but will not be required to assemble glass shelving, clock chimes or pendulums. (d) Most deliveries are schedule for Monday-Friday. If you request weekend deliveries only, then you are subject to a 20% increase in your freight charges. (e) Since safety and environmental regulations prevent the carrier from transporting the used packaging materials, delivery personnel will not be responsible for taking back cartons or crates.
7. Private pickup.
If you choose to pick up your merchandise, from our delivery company in North Carolina, they will need 48 hours advance notice to stage and inspect your order. We will notify you when your order is ready for pickup and give you the phone number of the delivery company at that time so you can arrange your pickup appointment. NC state taxes of 7% are applicable for all merchandise that is picked up by you or your authorized agent in North Carolina. We recommend that you carefully inspect the merchandise before we release it to you. Any damage or defects are the responsibility of the customer after Furniture Outlet World releases the merchandise. Fees that apply for PICK UP, (a) $25.00 pick up administration fee, (b) $15.00 notification fee, (c) Any inbound freight charges. Mirror supports, center supports and bed slats, unless specified, are not included with your furniture. You may request these items, for a fee, from the delivery company. Please note this warehouse location is not a store or showroom.
8. Furniture Manufacturers
The furniture Furniture Outlet World sells is manufacturered around the World or here in the U.S by Quality manufacturers from many different companies who warehouse the furniture here in the United States. All of our furniture is name brand furniture.
They are an insured independent Delivery company
9. Specials & Limited Time Offers
All sales, special offers, and limited time promotions are available for appointed time periods only. They cannot and will not be applied to sales closed before or after such time periods.
10. Warranties.(a) Manufacturer's Warranty.
We do not provide any warranty. Your sole warranty, if any, is the warranty provided by the manufacturer, which is generally limited to defects in materials and workmanship. A copy is available from us upon request and may be included with your order. (b) Use of Web site. We make reasonable efforts to protect the integrity of our Web site. However, we make no representations or warranties that our web site is free from software defects, viruses, or other content, which could be incompatible with or harmful to your computer, or its contents. You assume all risks when using our Web site, including accessing links to other sites, which we do not review.
11. DISCLAIMERS.
FURNITURE OUTLET WORLD MAKES NO WARRANTIES OF ITS PRODUCTS BUT ASSIGNS TO THE PURCHASER MANUFACTURER'S WARRANTIES, IF ANY. TO THE EXTENT PERMISSIBLE BY LAW, FURNITURE OUTLET WORLD DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. WE FURTHER DISCLAIM ALL OTHER DAMAGES, INCLUDING CONSEQUENTIAL, INDIRECT, AND EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEB SITE OR YOUR PURCHASE OF PRODUCTS FROM US. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
12. Content, Copyright, and Trademark.
(a) This Web site, including text, graphics, photographs, logos, buttons, icons, images, sounds, audio and video clips, functionality, trademarks and software, is the property of Furniture Outlet World as owner or licensee and protected by various U.S. and international copyrights, trademarks and patents. It is intended solely for your use as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, copying, display or performance of the content on this Web site is strictly prohibited without our written permission. We will aggressively enforce our intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
13. Applicable Law and Arbitration.
North Carolina law shall govern any disputes, unless superseded by the laws of the United States, without giving effect to any principles of conflict of laws, and shall be subject to the jurisdiction of North Carolina courts. Venue shall be in Guilford County, North Carolina. Customer agrees that Cost of Court Fees and attorney fees shall be awarded to Furniture Outlet World in the event dispute takes place in North Carolina or any other State in the United States.
14. Waiver and Incorporation.
This Agreement, in conjunction with other information published on the Web site, constitutes the entire agreement and may only be waived or changed by a writing signed by the party adversely affected. If any portion is deemed unenforceable under prevailing law, then that portion may be removed without affecting the remainder of our terms and conditions. Our employees and representatives are not authorized to waive or modify our terms and conditions by any means, express or implied.
